Return and Refund Policy

Return & Refund Policy

Thank you for shopping at Solidsolutions e-Store.

If you are not completely satisfied with your purchase, we are here to help.

Return

You have 14 calendar days to return the item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition as you received it. Your item must be in its original packaging.

Your product must have a receipt or proof of purchase.

Refund

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will promptly notify you of the status of your refund after inspecting the item.

If your return is approved, we will issue a refund to your credit card (or original payment method). You will receive the credit within a certain period of time, depending on your card issuer’s policy.

Shipping

You are responsible for paying your own shipping costs for returns. Shipping costs are non-refundable. If you receive a refund, the return shipping costs will be deducted from your refund.

Contact us

If you have any questions about how to return an item to us, please contact us.